Tax Practitioner Information for Clients
Wunsch & Co provides tax agent services as a registered tax practitioner. Our tax agent services are provided in accordance with the Tax Agent Services Act 2009 (TASA), the Code of Professional Conduct and other applicable taxation laws.
Tax Practitioners Board Register
The Tax Practitioners Board (TPB) maintains a public register of registered tax agents and BAS agents. You can use the register to confirm a practitioner’s registration and view relevant details, including any conditions that apply.
Search the TPB register to view: My Profile
Our obligations as a registered tax practitioner
As a registered tax practitioner, we are required to comply with TASA and the Code of Professional Conduct. Our obligations include, among other things:
- acting honestly and with integrity;
- acting lawfully in your best interests, subject to our obligations under taxation laws;
- maintaining the confidentiality of client information except where disclosure is
permitted or required; - managing conflicts of interest appropriately;
- ensuring tax agent services are provided competently;
- taking reasonable care in ascertaining a client's state of affairs and in applying taxation laws;
- keeping proper client records and maintaining appropriate quality management
processes; - advising clients of relevant rights and obligations under taxation laws that are materially
related to the services we provide.
Your obligations to us
To enable us to provide our services, we ask clients to:
- provide complete, accurate and truthful information;
- provide requested records and information in a timely manner;
- advise us promptly of changes relevant to the services we provide;
- keep records required under taxation laws;
- cooperate with reasonable requests for information and meet relevant due dates;
- review documents prepared for you and tell us promptly if information appears incorrect or incomplete.
Matters we are required to disclose
Based on our review as at August 2026, we are not aware of any prescribed events within the relevant disclosure period that are required to be disclosed to clients under section 45 of the Tax Agent Services (Code of Professional Conduct) Determination 2024.
Based on our review as at August 2026, we are not aware of any conditions applying to the relevant TPB registration. These statements will be reviewed if circumstances change.
Complaints
If you have a concern or complaint about our services, please contact the accountant responsible for your matter in the first instance. If the matter is not resolved, it may be escalated to Michael Wunsch. We will acknowledge the complaint, consider the circumstances and aim to provide a response within a reasonable timeframe.
If you are not satisfied with our response, or you wish to make a complaint directly about a tax agent service, you may make a complaint in writing to the Tax Practitioners Board through its website.
Information for clients
The TPB publishes an information factsheet for clients explaining what clients can expect when using a registered tax practitioner.
TPB factsheets – Information for clients
Last reviewed: August 2026